Terms and Conditions

Payment Policy

At CNF Export, we offer flexible payment options to accommodate our international clients:

  • Accepted Payment Methods
    • Cash in Advance (CIA) - Full payment before shipment
    • Letter of Credit (LC) - Secured payment through banking channels
  • For new business relationships, we typically require a 50% advance payment with the remaining balance due before shipment. For established clients, we offer more flexible terms based on the business relationship.
  • All payments must be made in the currency specified in the quotation. Bank charges and transfer fees are the responsibility of the buyer.

Lead Times

Our standard lead times are designed to ensure we can deliver quality products while meeting your business needs:

  • Standard Delivery Timeline
    • Processing Time: 7-10 days
    • Total Lead Time: 30 days from order confirmation to shipment
    • Express Options: Available upon request (additional charges apply)
  • Lead times may vary based on product availability, order volume, and seasonal factors. During peak harvest seasons, lead times may be shorter, while off-season orders may require additional time.
  • We will provide estimated delivery dates at the time of order confirmation and keep you updated on the status of your shipment throughout the process.

Minimum Order Quantity

To ensure efficient logistics and maintain our quality standards, we have established the following minimum order quantities:

  • Order Requirements
    • International Orders: Minimum 2 tons per product
    • Mixed Orders: Possible with a minimum of 3 tons total order size
    • Sample Orders: Available for potential clients (charges apply)
  • For long-term business relationships, we can discuss custom order sizes and special arrangements. Please contact our sales team to discuss your specific requirements.
  • We encourage bulk orders to optimize shipping costs and ensure you receive the best possible pricing.

Shipping Policy

We offer multiple shipping options to meet your delivery requirements and budget considerations:

  • Shipping Methods
    • Sea Freight: Most economical option for bulk orders (20-45 days transit time)
    • Air Freight: Faster delivery option for time-sensitive orders (5-10 days transit time)
  • All products are carefully packaged to ensure they arrive in perfect condition. We use industry-standard packaging materials that protect against moisture, temperature variations, and physical damage during transit.
  • Shipping terms (FOB, CIF, etc.) will be clearly specified in your quotation. We can arrange door-to-door delivery through our trusted logistics partners if required.
  • We provide all necessary export documentation, including phytosanitary certificates, certificates of origin, and other required paperwork to ensure smooth customs clearance.

Quality Assurance

At CNF Export, quality is our top priority. We implement rigorous quality control measures throughout our supply chain:

  • Our Quality Commitment
    • Sourcing from certified farms and producers
    • Multiple quality checks during processing
    • Pre-shipment inspection and testing
    • Compliance with international food safety standards
  • We provide quality certificates and test reports upon request. If you have specific quality requirements or standards, please inform us at the time of inquiry so we can ensure compliance.

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